Nairobi - Post Report Question and Answers
How do you send and receive your letters and package mail? Are local postal facilities adequate?
answer - Mar 2024
The US Embassy has a fantastic and well-organized mail room with both DPO and Pouch. DHL is also available locally for the rare occasion you might need it. - Mar 2024
DPO/Pouch. It could be slow at times but usually we’d get things within three weeks. - Aug 2023
Embassy: though packages often seem to get lost in the Chicago sorting center. - Mar 2022
There is no home mail delivery. If you are not with an embassy, forget about getting mail. You can send mail, but getting it is a hassle. You will need to create a PO Box. This is easy enough. However, you'll find a lot of your mail stolen. Don't get packages sent via mail. For important things, we used DHL to have sent to my husband's office. FedEx got lost a lot. DHL was on the ball. - Aug 2021
I did not have DPO. I could have gotten a post office box, but I never bothered. It would have been expensive and pretty uncertain to send anything beyond a letter. - Apr 2021
DPO. - Nov 2020
We use DPO or pouch. - Dec 2018
We use the embassy's DPO. We typically receive Amazon packages in seven to fourteen days (on average). - Dec 2018
We use DPO exclusively. - Jun 2018
I have no experience with local post, as we have an embassy mail service. I can say that there is no home delivery of mail in Kenya, though. I would imagine that the services offered at post offices are questionable, given the rampant graft in country. - Jul 2016
No package mail. It is a pain. - Sep 2015
Through the Embassy. - Aug 2015
DPO is great - just got an award for being the "best DPO in the world" or something, and it is a high-volume mail post. Pouch is OK but takes much longer. - Jul 2015
DPO is great. - May 2015
Difficult; I have had several cases where packages did not arrive, and when they do, you often have to pay taxes on the contents. It's best to send mail with someone coming to Kenya. - Dec 2014
DPO. - Jun 2014
DPO - Jun 2014
Pouch and DPO - DPO sometimes arrives in a week! - Mar 2014
DPO. - Jul 2013
DPO or pouch. - Jun 2013
DPO. - Dec 2012
DPO. - Aug 2012
DPO - Dec 2011
Through the embassy mail room. Very difficult to mail/get packages if you are with an NGO or nonprofit. It is easiest to have things brought with visitors. - Dec 2011
Embassy. - Dec 2010
APO now, but it's changing to more restrictive DPO in the fall. - Jul 2009
Good luck. Everything gets stolen. Corruption in all service providers is prevalent. Use DHL if you can but even then, good luck. - Jun 2008
You don't! We have had several experiences of mail sent through the normal post never arriving but that does not always happen. DHL or FedEx are your best bet. - Feb 2008
