Kuala Lumpur - Post Report Question and Answers

Is high-speed home Internet access available? How long does it typically take to install it after arrival?

Yes, usually installed before you arrive. - May 2022


Yes. It's not really high-speed. The internet in the Embassy is the worst I've every experienced. It can be arranged for installation before your arrival if you work with post and your sponsor. - Aug 2018


Yes, the internet speeds here are what you would expect in America. Internet/phone service is about $50/month and it can be installed before you arrive at post, to include your wi-fi router. - May 2018


We had social sponsors who helped set this up before we arrived. We weren't able to pay by credit card from the US, so our sponsors paid cash and we repaid them upon arrival. I've heard of even businesses complaining about difficulties getting phone lines/internet installed in a timely manner, so plan ahead and ask a work colleague to help get you set up ahead of time if you can. We paid for the most expensive/highest speed internet and it has fluctuations in service from time to time. We don't have cable and use Apple TV, but seem to be successful using this most of the time. - Apr 2017


Yes, it's available. It costs us about $60/month, but that varies. - May 2016


Definitely available. Check out Maxis Home, Unifi or Streamyx. - Aug 2013


Internet services and speed vary depending on where you live, what is blocking the system, and the cement buildings you live in. - Aug 2011


Yes; TM/Streamyx has a virtual monopoly, and has recently rolled out its fiber-optic network, 'Unifi'.It goes from $50 for 5 mbps lines to $80 for 20 mbps lines. In places where Unifi is not available, most people use the standard 'Streamyx' connection, which ranges from 1 mbps to 4 mbps for roughly $25-$50/mth. Traffic shaping is used, and P2P is tightly throttled. - Mar 2011


Depends on where you live. - May 2009


Yes, ADSL but the connection to the US is slow. I pay almost US$100 for the fastest connection available but you can get the basic package for like US$30 or so. The speed within the region is excellent but downloading movies or watching YouTube can be noticeably slow. - Mar 2009


There is Internet available, bandwidth varies and it costs about US$100 per month. - Jul 2008


Yes. See above. I think it is about US$100 per month. Not so fast, which surprised me as Malaysia is supposed to be such a high-tech place. Dell is here but the internet is slow and there really is no true Broadband. - May 2008


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