Guatemala City - Post Report Question and Answers

How do you send and receive your letters and package mail? Are local postal facilities adequate?

DPO and pouch. Guatemala does not have a functional mail service. They do have DHL and some other businesses that will ship from the U.S. - Mar 2023


US embassy has both pouch and DPO. Since COVID, they have both been remarkably unreliable. Packages have been lost, routed to El Salvador for weeks at a time, or just show up months later than expected. I highly recommend keeping a list of expected incoming and outgoing mail with tracking numbers. - Oct 2022


DPO and pouch. - Oct 2022


I have not used a local postal facility, but at the embassy we are able to send and receive packages. You can get anything shipped here from Amazon will usually arrive within two weeks. - Jul 2021


We use the DPO/pouch. It takes a bit longer (anywhere from a week to six weeks), but it's adequate. - Jan 2020


DPO is fast and reliable. There is no Guatemalan postal service. - Mar 2019


Local options not used (available?) or (secure?) but embassy mail room is fine. - Feb 2019


DPO or pouch. DPO takes an average of a week using Amazon Prime, pouch takes longer. - Jun 2015


DPO and diplomatic pouch. - Apr 2014


DPO...most things arrive pretty quickly -- a week or two from the States! - Nov 2011


From the DPO at the embassy. - May 2010


I have APO access. I've heard stories of stuff getting lost/stolen in the Guatemalan postal system and being delayed in customs. - Mar 2008


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